Don’t Forget Customer E-mail Address!
It is a very common omission by HPP contractors to forget to enter the customer e-mail address into the Vision Data base (SMUD HPP data portal) or the Job Reporting Template (JRT). If the customer is hesitant to give out this information, please assure them that this is an important piece of information that the program needs for follow-up communication with the customer. SMUD will not spam them or sell their e-mail address to outside vendors. When the rebate has been approved, the customer will receive an e-mail letting them know their rebate is in process. This may reduce calls into your offices asking about the rebate. Then 90 days after project completion, an e-mail survey regarding their HPP experience will be sent to them. The results of these surveys will be shared with the contractor.
Please make sure that you submit all the required documents with accurate information to streamline the rebate approval process.The EFCA/SMUD team prides itself on getting the rebates to the customers as fast as possible, but we can’t do so until you have provided accurate and complete documents. From the time we receive all the documents, to the time the check is in the customer mailbox averages 2.5 weeks.-
Important: New OSHA Standards for Confined Spaces
In case you have missed it in last month’s Newsletter: OSHA has developed a new construction standard for Confined Spaces (29 CFR 1926 Subpart AA). This is any space that meets the following three criteria:
• Is large enough for a worker to enter it;
• Has limited means of entry or exit; and
• Is not designed for continuous occupancy. Confined spaces, which include attics and crawlspaces, can be very hazardous.
Some confined spaces require that an entry permit be issued by the employer to allow and control entry into the space. “Permit - required confined space (permit space)" means a confined space that has one or more of the following characteristics:
(1) Contains or has a potential to contain a hazardous atmosphere;
(2) Contains a material that has the potential for engulfing an entrant;
(3) Has an internal configuration such that an entrant could be trapped or asphyxiated by inwardly converging walls or by a floor which slopes downward and tapers to a smaller cross - section; or
(4) Contains any other recognized serious safety or health hazard.
This may or may not apply to attics and crawlspaces. For more information, click HERE for an informative fact sheet. Also, the language for the regulation can be found by clicking HERE.
SMUD Has Adopted New Energy Star Levels for Equipment Efficiency
As of September 1, 2015 SMUD has aligned the HPP equipment efficiency rebate tiers with the national Energy Star levels.
• Any new project initially submitted on or after September 1 is subject to the new rebate tiers for HVAC, independent of installation date
• Any project initially submitted before September 1 can take advantage of the old rebate tiers if we receive the post-upgrade documentation on or before December 15
• No matter when a project was initially submitted, they will be subject to the new rebate tiers if the post-upgrade documentation is submitted after December 15
Accessible Duct Quick Guide
There seems to be some confusion on what to do when ducts are inaccessible. A new quick guide is now available that discusses accessible ducts requirement for Title 24 and SMUD HPP. A copy can be downloaded by clicking HERE. Be sure to share it with your installation/sales staff.